Política de reembolso
Eligibility for Returns and Exchanges:
• Returns: Villager accepts returns within 7 days of the order delivery date.
• Exchanges: Exchanges can be made for a different size or color of the original style ordered, based on availability. If you’d like to exchange for a different style, please return your item for a refund and place a new order for the preferred style.
Conditions for Returns:
• Items must be unworn, undamaged, and unwashed, with all original tags attached.
• Include the original invoice with your return. Failure to do so may delay processing.
Process for Returns:
1. UK Customers: Villager offers complimentary return shipping within the UK. To initiate a return, email us at support@villagerclothing.com.
2. Nigeria Customers: To initiate a return, contact support@villagerclothing.com for detailed instructions. Return shipping costs are the responsibility of the customer.
Processing Times:
• Returns are processed within 3-5 business days of arrival at our facility.
• Refunds will be issued to the original payment method. Please allow 5-10 business days for the refund to appear on your bank statement after processing.
Important Notes:
• Villager reserves the right to refuse returns if items are not in their original condition. If denied, the items will be returned to you.
• Only one complimentary exchange shipment will be provided for UK customers.
Returns Policy: International Customers
International orders are eligible for returns within 7 days of delivery. Customers are responsible for return shipping costs. Contact support@villagerclothing.com to initiate a return.
General Information:
• Refunds are processed within 5-10 business days of inspection.
• Refunds will be issued to the original payment method.
Contact Us:
For any questions or concerns about returns, reach out to us at support@villagerclothing.com. We’re here to ensure your Villager experience is seamless and satisfying.
Return Address
United Kingdom
40-46 Ashton Old Road M12 6LP
+447918338167
info@villagerclothing.com
Nigeria
25 Randle Road, Apapa, Lagos, Nigeria.
+2348100003181
villagerclothingco@gmail.com